Shipping & Delivery Policy
Fast, transparent, and nationwide delivery across Bangladesh. Last updated: October 2026
Inside Dhaka City
Delivery Time: 24 – 48 Hours
Calculated transparently during checkout based on courier partner rates.Outside Dhaka (All 64 Districts)
Delivery Time: 2 – 4 Business Days
Calculated transparently during checkout based on courier partner rates.1. Order Processing Cut-Off & Dispatch
Orders placed before 4:00 PM (GMT+6) are processed and handed over to our logistics courier partners on the same business day. Orders placed after 4:00 PM or on official holidays are dispatched on the next working business day.
2. Cash on Delivery (COD) Rules
We provide 100% Cash-on-Delivery service across Bangladesh. For certain high-value electronics or outside-Dhaka orders, a minimal advance booking deposit may be requested to confirm order validity.
You are allowed to check the physical outer packaging in front of the delivery person.
If the box is damaged or tampered with, notify our customer support immediately at 09617996696
3. Order Tracking
Once your order is dispatched, you will receive an SMS and email notification containing your unique Tracking Number and courier assignment. You can track your parcel anytime via our Track Order Page.
4. Shipping Questions & Assistance
If your parcel is delayed or you need to modify your delivery address, contact our hotline at 09617996696 or email info@deshi.gift.
